For an effective collaborative relationship, please consult the terms and conditions of collaboration with AGAPA HORECA SOLUTIONS
By accessing and using this site, you accept, without limitations or qualifications, the terms and conditions of use set forth below. For the best use of the site, we recommend reading them carefully.
You agree and accept that we may add or remove any information from the site without prior notice. If references are made to other sites, we do not guarantee in any way the type of information you will find there, visiting those sites being strictly at your discretion.
The website www.agapahoreca.ro is operated by S.C. Mentori de Gust S.R.L., registered in Iasi, Str. Bacinschi no. 3, bl. C4, sc. A, et. 7, ap. 40, Jud. Iasi, registered at the Trade Register under number J22/2677/2018, CUI RO 39972996, account holder no. RO06RNCB0683160958700001 opened at the Romanian Commercial Bank.
S.C. Mentori de Gust S.R.L. guarantees the user limited access, in personal interest (making online orders, information), on the website www.agapahoreca.ro and does not give him the right to download or modify the site in whole or in part, reproduce the site in whole or in part, copy, sell/resell or exploit the site in any other way, for commercial purposes or contrary to the interests of the S.C. company. Mentori de Gust S.R.L. without its prior written consent.
Dreptul de a crea o legătura web – link – către www.agapahoreca.ro este limitat, neexclusiv și revocabil, și este acordat atât timp cât nu aduce neajunsuri de orice fel pentru S.C. Mentori de Gust S.R.L. sau oricăruia dintre partenerii noștri, numai după obținerea în scris sau prin email a acordului nostru.
1. Copyright of S.C. Mentori de Gust S.R.L. on the information published on the website
The entire content of the website www.agapahoreca.ro - images, texts, graphics, symbols, web graphics, emails, scripts, programs and other data - is the property of S.C. Mentori de Gust S.R.L. and its suppliers and is protected by the Copyright Act (Act No. 8/1996) and intellectual and industrial property laws. Use without the consent of S.C. Mentori de Gust S.R.L. of any elements listed above is punished according to the legislation in force. It is allowed to use the site www.agapahoreca.ro only within the limits mentioned in this document.
To report the violation of rights of the author, you can send us your notification to the email address office@agapahoreca.ro
2. The sale-purchase agreement
2.1. All products presented on the website www.agapahoreca.ro are informative and the seller is not obliged to conclude a contract of purchase regarding this product.
2.2. The order made by the Buyer through the website www.agapahoreca.ro or by phone constitutes a reason for concluding the sales contract. The seller will confirm receipt of the order by e-mail to the e-mail address specified in the buyer's order, but the confirmation does not yet show that the conclusion of the sales contract has been accepted by the seller.
2.3. The buyer has the right to cancel the order and is obliged to notify the seller about the cancellation of the order by e-mail or by phone.
3. Products and their availability
Products and services are offered as created by the manufacturer and also subject to availability.
The products present on the website www.agapahoreca.ro can only be ordered if they are in stock. If a user orders a product that is not in stock, he will be notified of the options available to him. Our company reserves the right not to honor an order if that product is not in stock. No similar or similar products to those ordered will be delivered without prior approval of the buyer.
The images of the existing products in the store www.agapahoreca.ro are real. The colors reproduced in the photos of the products on this site are very close to the original, but not identical, the color reproduction largely depends on how each individual monitor is calibrated.
Products may appear smaller or larger than they actually are, depending on how they were photographed, therefore each item has a description of the dimensions (length, width, diameter, thickness, etc.) that please take into account when choose a product from www.agapahoreca.ro.
There is no minimum order on the site, offers can be requested for any product regardless of its value.
4. Product guarantee
Product conformity guarantee
The products sold by correspond to the highest quality standards and manufactured according to European quality standards and manufacturer certificates.
For all new items bought on the website www.agapahoreca.ro we offer a 12-month warranty from the date of purchase , subject to compliance with all maintenance recommendations.
For the Second Hand, the warranty is 6 months.
The products are considered to be in accordance with the sales-purchase contract, in the following situations:
The products correspond to the description made by the seller and have the same qualities as the products that the seller presented to the Customer as a sample or model.
They correspond to any specific purpose requested by the consumer, purpose made known to the seller and accepted by him at the conclusion of the contract of sale-purchase.
Corresponds to the purposes for which products of the same type are normally used.
Presents the parameters of quality and normal performance, which the consumer can reasonably expect, given the nature of the product, the product statements regarding its concrete characteristics made through advertising or by inscription on the product label.
Situations in which the warranty does not apply.
– moral wear and tear and normal physical wear of the product.
– discoloration of the product or some component parts in following prolonged exposure to severe environmental factors (sun or another strong source of heat, humidity, rain, snow, etc.)
– defects caused by transportation, handling and storage in improper conditions (excessive temperature and humidity, immersion , etc.)
– defects caused by improper, abusive, incorrect, modified use of the product and/or in improper conditions other than those for which it was tested and designed.
– intervention, repair or modification made by unauthorized persons, including painting of the product.
– damage to the product caused, voluntarily or involuntarily, by mechanical shocks (breaking, hanging, hitting, scratching, dropping, etc.), and other damages such as chemical ones.
– defective maintenance (cleaning using inappropriate methods or products).
Benefit of warranty
When requesting the warranty, it is necessary to present the defective product together with the related accessories and a copy of the tax invoice. If the products arrive without these documents, the products can be returned to the applicant/shipper without the guarantee being settled.
Any repair to the products within the warranty period will be carried out free of charge or will be replaced under the conditions of OG no. 21/1992 revised, if it is confirmed that a defect in material or workmanship was the cause of such damage, rather than improper use of the product by the buyer.
In case of replacement, if the same model is not available, a model similar in value and features will be supplied, as agreed with the customer. The latter can opt for a product with a higher price by paying the price difference.
This warranty does not include damage to the products due to non-observance of instructions, accidents, carelessness, negligence, misuse or other factors unrelated to defects in material or workmanship.
All expenses necessary for the application of the guarantee will be borne by S.C. Mentori de Gust S.R.L..
5. Quality of hosting services, links to other sites, operating errors
Site www.agapahoreca.ro is hosted by the servers of a third company. SC Mentori de Gust S.R.L. will not be held responsible for any errors that appear on the site regardless of the reasons for their occurrence, including changes to the site, settings, or updates to programmed scripts. SC Mentori de Gust S.R.L. cannot be held responsible for errors that occur due to the use of certain browsers for visiting the site www.agapahoreca.ro, S.C. Mentori de Gust S.R.L. is not responsible for the content, quality or nature of the sites reached through links from the site www.agapahoreca.ro. For those sites, full responsibility rests with the owners of the sites in question.
6. Security of personal data
Your personal data will only be used for the stated purpose of this site. The information in the order form will be used to send you order confirmation, possible promotions, periodic newsletters, etc.
We undertake not to make public or sell databases containing information about our customers' personal data.
S.C. Mentori de Gust S.R.L. is registered in the personal data processing register of the National Authority for the Supervision of Personal Data Processing.
We strictly respect the confidentiality of customer data and undertake not to pass on the personal data of customers to third parties and to use it exclusively for the purpose for which it was entered (making an order) and for commercial information regarding this store.
We do not encourage SPAM, we do not provide your e-mail address to third parties (individuals or legal entities), we do not sell, offer, exchange e-mail addresses obtained through this site, we do not disclose your e-mail address mail to other people who access the pages of this site.
According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector S.C. Mentori de Gust S.R.L. has an obligation to manage the personal data you provide us about yourself or another person securely and only for the specified purposes.
The purpose of collecting personal data is to process and deliver orders placed by you.
According to Law no. 677/2001, you benefit from the right of access, intervention on the data, the right not to be subject to an individual decision and the right to go to court.
At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of the data. To exercise these rights, you can send a written, dated and signed request to our company's address.
7. Registration/Subscribing and unsubscribing to the newsletter
Subscribing and unsubscribing to the website newsletter www.agapahoreca.ro is free and voluntary, and implies acceptance of the following terms of use. The messages sent are not unsolicited and you can unsubscribe at any time by following the instructions at the bottom of each email. The messages sent comply with the Electronic Commerce law regarding commercial communication as stipulated by Romanian and international legislation.
In order to benefit from the informative content of the newsletter made available by www.agapahoreca.ro, you agree to provide information true, correct, current and complete about you as specified in the related form and you agree to provide this information correctly and completely.
If we consider that this obligation is not respected, we reserve the right to block your access to our services without prior notice, for a specified or indefinite period.
Subscribers of the www.agapahoreca.ro newsletter can resend these commercial communications to other people, at their own risk, and under the conditions which did not modify either the structure or the content of the respective messages. The people who received the commercial messages from the subscribers of the newsletter www.agapahoreca.ro are considered to have been informed in advance by subscribers about the provisions of this article. In this context, S.C. Mentori de Gust S.R.L. cannot be held liable in any way for the actions of its subscribers.
SC Mentori de Gust S.R.L. reserves the right to restrict the access of any subscriber to the newsletter, if S.C. Mentori de Gust S.R.L. has any reason to believe that the respective subscriber does not comply with the provisions of this document.
SC Mentori de Gust S.R.L. will not be responsible or liable for any kind of damages for any kind of damages caused by such comments or electronic communications, they being offered under the same limitation of liability as the rest of the content on the site, according to the articles of this document. In the case of sending information, other than those related to the process of buying/selling products, it is considered that the user gives S.C. Mentori de Gust S.R.L. and its partners the non-exclusive, unlimited, free, irrevocable and retransmissible right to use, reproduce, modify, adapt, publish, translate, as well as the right to distribute it through any media anywhere.
The user guarantees that he has all the rights to the content that he transmits by any means to be published on the site or not, so that by using this content, he does not cause harm to any other person.
8. Limitation of responsibility
S.C. Mentori de Gust S.R.L. is not responsible for damages (direct, indirect, accidental or not) resulting from the use or inability to use the information present on the site, as well as for errors or omissions in the content that may lead to any type of losses.
SC Mentori de Gust S.R.L. (or any of the employees, advisors, specialists or web developers) are not responsible for the actions that the user takes that have negative results, or that cause losses of any kind, nor for the information that the user has used and led to its losses of any kind, for the information used by third parties or by sites with reference to the site www. agapahoreca.ro, nor for any software used on the site www.agapahoreca.ro and which may affect the user's operating system or that may produce other errors, viruses, etc.
9. Disputes and Disputes
Any attempted unauthorized access to the site and any attempted fraud will be reported to the appropriate authorities. Any conflict arising between the company and customers is tried to be resolved amicably through understanding between the two parties. If this is not possible, the Romanian legal provisions for this field will be applied, and the resolution of conflicts is the competence of the Romanian courts.
10. Final provisions
Any other problem caused by the products and services presented on www.agapahoreca.ro and which is not already covered by any article in this document, will be resolved amicably within 30 working days from the date of the written notification of the problems by the user.
In the event that the problem encountered is not resolved within a reasonable time (within the maximum period of 30 days), or in a satisfactory manner, please send a message for an amicable conciliation to the email address office@agapahoreca.ro
If the conflict has not been resolved amicably, the competence rests with the Romanian courts or an alternative dispute resolution body, agreed by both parties. By agreeing to these Terms and Conditions of Use of the site www.agapahoreca.ro, the customer fully assumes the consequences arising from the use of the site under these conditions.
The maximum amount of damages that can be paid by S.C. Mentori de Gust S.R.L. against any customer is the amount collected by S.C. Mentori de Gust S.R.L. from this customer.
