Privacy Policy
The website www.agapahoreca.ro is operated by S.C. Mentori de Gust S.R.L., registered in Iasi, Str. Bacinschi no. 3, bl. C4, sc. A, et. 7, ap. 40, Jud. Iasi, registered at the Trade Register under number J22/2677/2018, CUI RO 39972996, account holder no. RO06RNCB0683160958700001 opened at the Romanian Commercial Bank.
The personal data that the buyer indicates when placing the order are used for actions directly related to his order. Personal data is stored and processed in accordance with applicable law and is intended solely for our requirements and will not be disclosed to other subjects. The only exceptions are third party shipping providers and the customer satisfaction survey processor. Personal data of customers is transmitted to the smallest extent necessary for the smooth delivery of products, or ascertaining customer satisfaction. For marketing purposes they are used only with your consent.
If not used, your personal data is deleted after 30 work days.
According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector, S.C. Mentori de Gust S.R.L. has the obligation to manage in safe conditions and only for the specified purposes, the personal data you provide us about you, a member of your family or another person.
By completing the contact form / offer request / newsletter registration on www.agapahoreca.ro, the user declares that he gives , expressly and unequivocally, the consent for his personal data to be processed and used in the future by the administrators of www.agapahoreca.ro for the following purposes:
– establishing contact with customers;
– processing orders;
– participation in contests and promotions;
- the transmission of administrative messages (regarding changes to the site, the user account, etc.);
- informing users about the status of the account on www.agapahoreca.ro;
- evolution and status of orders;
- evaluation of the products and services offered .
The submission of the Order Form can be canceled at any time.
The information requested in the case of online payments falls under the conditions of use of payment processors, and S.C. Mentori de Gust SRL will not request or store any details related to your card.
According to Law no. 677/200, you benefit from the right of access, intervention on the data, the right not to be subject to an individual decision and the right to go to court.
Also, you have the right to object to the processing of personal data concerning you and to request the deletion of the data. To exercise these rights, you can send a written, dated and signed request to the email address office@agapahoreca.ro
If you have any questions or concerns about these privacy terms, do not hesitate to contact us via the contact form, at the email address office@agapahoreca.ro or at the phone number displayed on the website.
If some of the data about you is incorrect, please let us know as soon as possible.
WHAT PERSONAL DATA WE COLLECT AND HOW WE OBTAIN IT
1. COOKIES
We collect data automatically through the use of Cookies. A Cookie is a small text file that saves internet settings. Almost every web page uses this technology. This is downloaded by your internet browser when you first access a web page. The next time you access this web page with the same device, the Cookies and the saved information are either sent back to the web page that created them (First Party Cookie) or to another web page to which they belong (Third Party Cookie). Thus, the web page recognizes that you have accessed the page once before with this browser and varies the displayed content in some cases.
For more information on the Cookies used on our website, see Cookies Policy .
2. CONTACT FORM
Personal data are processed by us according to the legal provisions in force regarding the protection of personal data. If you correspond with us or fill in a data form on our website, please note that the data you provide on that form will be processed for the purposes described below:
CONTACT FORM
Contact form: When sending the respective contact form, your personal data from the categories (contact and identification data, as well as the text of your request) will be processed
Purpose: The response to your request.
Grounds: Legitimate interest to process your questions individually and to be able to respond reliably.
Storage duration: 12 months
Consequences of refusal: if you do not provide this data, you will not be able to contact us and we will not be able to provide you with the requested information.
Exact data fields: Name complete, E-mail, Phone, Company, Message.
OFFER REQUEST
Contact form: When completing and submitting this form, the following personal data will be processed: contact and identification data, as well as the text of your request
Purpose: to respond to your request
Grounds: legitimate interest in processing your inquiries individually and being able to respond appropriately.
Duration of storage: 12 months
Consequences of refusal: if you do not agree to this processing, you will not be able to contact us and we will not be able to provide the requested information.
Exact data fields: Full name, Email, Phone number, Company, Service you are interested in, Your request
4. THE RIGHTS OF THE PERSONS CONCERNED
You can exercise the following rights regarding the processing of personal data:
4.1 Right to information.
You can request a confirmation of the processing of your personal data and how it is used.
4.2 The right to correction.
If they process incomplete or incorrect personal data, you can request their correction or completion at any time.
4.3 Right to erasure.
You can request the deletion of your personal data if the purpose for which they were collected no longer exists, if their processing contravenes legal provisions, if their processing excessively affects your interests or if the processing is based on your consent, which you have given revoked. You should note that there may be other reasons that prevent the immediate deletion of your data, for example, mandatory archiving periods, pending actions, claims, the exercise or defense of legal rights, etc.
4.4 Right to restriction of processing.
You have the right to request a limitation of the processing of your personal data.
4.5 The right to data transmission.
You can ask us to make available your personal data that you have provided to us in a structured, common and readable format by technical means, to the extent that we process this data based on your consent or for the execution of a contract between we.
4.6 Right to appeal.
If we process your personal data for the performance of tasks in the public interest, for the exercise of a public authority or if we refer to the need to defend a legitimate interest, you can object to the processing of this data, to the extent that there is an overriding legitimate interest in your personal data.
4.7 The right to complaint.
If you believe that we have violated provisions of European law in the processing of your personal data, thus infringing your rights, please contact us so that we can clarify your questions. Of course, you have the right to contact the Romanian Data Protection Authority, respectively a European supervisory authority.
These rights can be exercised directly against S.C. Mentors of Taste SRL. by a written notification to the e-mail address office@agapahoreca.ro
